Dear Sherpa’s Customers,

尊敬的食派士用户，

We regretfully inform you that we have temporarily suspended telephone services for placing orders. If you need to contact a customer service representative for an order inquiry or complaint, please call the customer service hotline for your city and leave a message. We will call you back within 10 minutes.

很抱歉地通知您，我们将于即日起暂时停止电话下单业务。如您需要通过电话客服查询订单相关问题或进行投诉建议，可拨打热线电话，并在 “嘀” 声后留言，我们将在10分钟之内给您回电。

In addition, you can contact us via the ‘Live Support’ function on our app and website.

此外您还可以通过以下两种方式与我们联系：

1. App

Open the Sherpa’s app, tap the ‘Me’ button in the lower right hand corner, and then tap the ‘Live Support’ button.

打开食派士APP，点击【我的】–【在线客服】

2. Website

Visit http://sherpa.com.cn/ and click the grey chat bubble on the right hand side of the webpage.

访问食派士官网http://sherpa.com.cn/，点击首页【在线客服】

Thanks for your support and understanding.

感谢您的理解与支持，祝您生活愉快！