Founded by American Mark Secchia, Sherpa’s has been serving hungry customers in China since 1999. Our phone operators are fluent in English and ready to help you. We deliver from hundreds of restaurants across Shanghai, Beijing, and Suzhou. Sherpa’s is China’s most experienced, friendly, and reliable food delivery service!
Sherpa’s is open every day from 10:30am-10.30pm. We only close for a brief period of time on Chinese New Year’s Eve. As the holiday approaches, we will list closing times on our blog and the news section of this website. While we are open from 10:30am to 10:30pm, some of our partner restaurants may have alternate opening times. You can see restaurant opening times on their online menu pages.
Shanghai & Beijing: The delivery fee covers the first 3km and starts from 15rmb. Fees will increase by 5rmb for every additional 1km.
Suzhou: The delivery fee covers the first 3km and starts from 8rmb. Delivery fees will increase by 2rmb for every additional 500m.Just enter your city, street, or building name on the front page of our website to see the delivery fees for our partner restaurants. Please order from restaurants with the lowest possible delivery fee whenever possible. Higher delivery fees mean you are farther from the restaurant, so the delivery will take longer and food quality may suffer.
In the delivery zones closest to your address, food will be delivered to you, on average, in 45 minutes. However, if your order is very large or you live further from the restaurant (over 3km), delivery times will be longer. Orders may also take longer during bad weather and holidays.
If you experience troubles with the website or are a self-proclaimed Luddite (as is Sherpa’s founder), you can also place your order by telephone.
Suzhou: 400-821-6209 All calls are recorded for customer service.
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