Sherpa’s Emergency Coronavirus Preventative Measures 食派士防控疫情紧急措施

Due to the outbreak of the new coronavirus, Sherpa’s task force has formulated a response plan to join the rest of the nation in taking precautions against the further spread of the disease. We have taken the following emergency measures to provide customers with safe service.

春节期间针对近期新型冠状病毒疫情,为提供放心的产品和服务、防止疫情进一步恶化,食派士已成立疫情防控专项组,制定应急方案,将采取以下紧急措施:

1. We have provided our couriers with surgical masks and gloves along with a precautionary training program that includes instructions on how and when to properly replace these items. The company is equipped with clinical thermometers, hand soap, and sanitizer. The couriers’ equipment, including the delivery boxes on their e-bikes, will be sterilized each morning, noon, and evening. We will also measure the couriers’ temperatures on a daily basis. Any couriers who show the slightest irregularities will immediately stop work and be sent to receive medical treatment.

为骑手配备口罩,并进行相关预防培训,按时更换口罩、手套;公司配备体温计、备用口罩、洗手液、消毒液和酒精凝胶。骑手餐箱早中晚各消毒一次,坚持每日测量骑手体温,如有异常症状将立即停工并安排就医。

2. To ensure the safety of our customers and couriers and guard against the further spread of the new coronavirus, we will temporarily suspend delivery services in areas near certain hospitals if need be. We thank you for your understanding.

为保障顾客和骑手的安全,防止交叉感染以及疫情范围的进一步扩大,我们将根据情况暂停部分医院区域的配送服务,敬请谅解。

3. In response to the government’s recent ban on the trade of wildlife, we will be carrying out a comprehensive inspection of all the businesses on our delivery platform to ensure that they are not using/selling any wildlife products. If any violations are found, the business will be immediately taken offline.

响应政府关于禁止野生动物交易的公告,全面排查平台上的野生动物产品,下线相关商品和商户。


We respectfully call on every one of our employees and customers to strengthen their guard against this disease and follow the proper sanitary precautions, including: hand washing, wearing masks, and avoiding crowds. If there is the slightest possibility that you are unwell, please immediately visit the proper medical facilities to receive treatment. Together we can fight against this epidemic.

我们呼吁每位用户加强安全意识,勤洗手、戴口罩、少接触密集人群,若有不适症状请立即就医。抵御疫情,我们一起!

-The Sherpa’s Team食派士运营团队

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